Wednesday, October 20, 2004

Effective communication

Link - Communication from the top leaders of organizations appears, for the most part, to be frequent and consistent, but not totally truthful. However, before business leaders start to take any of their communications capabilities and effectiveness for granted, they should know that many in the management ranks see management's communication as not frequent enough, inconsistent and containing messages that will likely make the leader look good. In a survey over a base of 2,000 senior executives and managers nationwide, 62 percent of respondents said the amount/frequency of communication from their top leaders to managers and employees was high. However, only 17 percent rated that communication as "extremely high," while 38 percent rated communication from above as either somewhat or extremely low.


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